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Contact Bank of Melbourne Customer Service

How to Reach a Person at Bank of Melbourne

Verified Contact Information
  • +6 113 3322
    Phone Banking

Customer Service:

  • +61 130 010 0266
    Automotive Finance
  • +61 180 077 2266
    Report a Lost or Stolen Credit Card

General Info:

  • +6 138 536 7870
    From Overseas
  • +6 113 2266
Send Message

Customer Service:

mobilebom@bankofmelbourne.com.au
App Support
hoax@bankofmelbourne.com.au
Report Hoax

Bank of Melbourne Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Bank of Melbourne Phone Number
+6 113 3322
Most Popular Bank of Melbourne Email Address
mobilebom@bankofmelbourne.com.au
Issue Resolution Rate
Low (20% reported full resolution)
Contact Method Distribution
55% phone, 45% email
Common Reasons for Contact
Account, cards, payments and charges
View full overview

How to Contact Bank of Melbourne?

Clients consulting Bank of Melbourne customer service for queries about automotive finances can dial +61-130-010-0266 between business hours. The helpline, +6-113-3322, is active for phone banking and relevant concerns. Users seeking to report a lost or stolen credit card can call the Bank of Melbourne phone number at +61-180-077-2266 for efficient assistance during office hours. Overseas customers requesting general information about the company can reach out via +6-138-536-7870. You can also call +6-113-2266 for similar purposes between the Bank of Melbourne business hours.

Bank of Melbourne customer care provides active app support at mobilebom@bankofmelbourne.com.au between business hours. Clients seeking to report hoaxes can contact the relevant department via the Bank of Melbourne email at hoax@bankofmelbourne.com.au. Emailing is also reliable for help with banking, saving, credit cards, home loans, personal loans, investments, and travel. However, users must not relay personal or sensitive information via the Bank of Melbourne contact email since that can be risky.

Consumers seeking Bank of Melbourne's help with complex or confidential issues can visit the company headquarters at Locked Bag 20037, Melbourne, Victoria 3001, Australia, during office hours. Those unable to do so can send a letter to the Bank of Melbourne address, The Proper Officer, Bank of Melbourne – A division of Westpac Banking Corporation, Level 18, 275 Kent Street, Sydney NSW 2000. That would help ensure a safe relay of their concerns without the risk of confidentiality violations. However, being time-consuming, it is comparatively less feasible than calling Bank of Melbourne support for urgent matters.

The company's virtual assistant helps users with general queries and concerns 24/7. However, the working hours for different company departments vary. Users reaching out for personal and business banking can contact the agents between 8:00 AM and 8:00 PM from Monday to Friday (excluding public holidays). Those seeking Bank of Melbourne's help with phone banking can do so 24/7. The times for merchant services are between 8:00 AM and 6:00 PM from Monday to Friday. To contact for margin lending, reach out between 8:30 AM and 5:30 PM on weekdays. Users seeking to claim unclaimed money can contact between 8:00 AM and 8:00 PM EST on working days. Lastly, the Bank of Melbourne hours to contact the automotive finance department are between 8:30 AM and 5:30 PM, Monday through Friday.

To reach the company agents via the Bank of Melbourne website, click Contact on its homepage to get directed to various categories for assistance. Those include customer advocates, social media terms of use, phone banking, lost/stolen cards, feedback, complaints, financial hardships, and errors. Users can browse the information on these topics or consult the company's virtual assistant, Mei, via the Bank of Melbourne chat 24/7. To do so, click the relevant icon at the bottom right corner of the homepage. Consulting via live chat is best for instant online support with everyday banking questions. However, if the query remains unresolved, you can reach a real agent via the company application by clicking Connect in the main menu. Another option is to use the published Bank of Melbourne phone numbers to consult a specific company department for efficient assistance between business hours.

PissedConsumer Club

Contact Information

Bank of Melbourne Website:

Bank of Melbourne Help Center:

Corporate Office Address:

Bank of Melbourne
Locked Bag 20037
Melbourne, Victoria 3001
Australia

Other Info (opening hours):

Mailing Address:

The Proper Officer

Bank of Melbourne – A division of Westpac Banking Corporation

Level 18, 275 Kent Street

Sydney NSW 2000

More contact details

Why Customers Call Bank of Melbourne?

Top Reasons of Customers Calls

  • Account 50%
  • Cards 25%
  • Payments and Charges 13%
  • Request for Information 13%

Account

50%
  • "I want to open my new account"
  • "Wanting to take 16,000 out of my accounts in Bangkok"
  • "Account"

Cards

25%
  • "ATM swallowed card"
  • "My bankcard expires at the end of April"

Payments and Charges

13%
  • "To quickly stop a payment"

Request for Information

13%
  • "Help with phone banking"

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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